This is a book about delight. It introduces the power of delight to create a novel future, not just predict it. Delight is the experience that comes closest to magic, something for which you can’t prepare.
Delight thinking is the ability to surprisingly discover and use or implement something that was unknown before. This book provides a ton of examples of delight thinking in health care and beyond. It shows how to evolve to a world in which we (and in a sense, also companies) don’t get sick anymore.
Table of Contents
Preface (Or the Why for This Book)
Getting Sick No More, a Profound Change
Eliminating Friction
The Challenges and Opportunities of
Dealing With Change
Change Is Upon Us
The Power of Reputation and Its Link With Trust
Digital Has Just Scraped the Surface and Biology Still Has to Ignite
Keeping Up With What Is Next
Intro to Delight
The Magic of Delight
INTERMEZZO: The Garden of Earthly Delights
Defining Your Customers
Creating Health by Delight
Starting Fundamentals & Wisdom
Delight Generators in Health Care and Beyond
A Digital Twin for Personal Delight
Implementation and Execution of
Delight Thinking and Education
The Basic Requirements
Teaching & Coaching Next-Generation Students, Talent & Leadership
INTERMEZZO: How About Awe Education – Guest Editor Pieter Sprangers
In Summary
About the Author & Editorial Guest
Thank You
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