Effective evaluation and measurement of learning and development initiatives is critical to maximise the impact of training, identify gaps for improvement and ensure that efforts are aligned to the business' needs. Learning Analytics outlines how analytical approaches can respond to these challenges, the types and benefits of technological solutions and how to ask the right questions of organizational data in order to build a learning organization that boosts performance and competitive advantage.
Drawing upon case studies from organizations who have applied such approaches such as JetBlue Airways, Hilton Worldwide University and Seagate Technology, Learning Analytics will enable those involved in learning and development to make the business case for their activities and deliver an evidence-based service to their organizations. This revised and updated second edition features updates to the chapters on learning technology tools and moving beyond learning analytics to talent management analytics and new content on informal learning, instructor management, and a portfolio evaluation approach.
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