Health Communication in the 21st Century

This popular and engaging text on health communication is now revised and updated in a second edition that incorporates recent research and boasts new material on topics such as crisis communication, social disparities in health, and systemic reform. * Fully revised second edition of this popular and authoritative text * Includes fresh material on topics such as crisis communication, health care reform, global health issues, and political issues in health communication * New case studies, examples, and updated glossary keep the work relevant and student-friendly * Provides effective strategies for healthcare organizations and individuals in communicating with patients * Updated and enhanced online resources, including PowerPoint slides, test bank, and instructors manual, available upon publication at www.wiley.com/go/wright Kevin B. Wright is Professor and Chair of the Department of Communication at Saint Louis University, USA. Widely published in journals and a former editor of the Journal of Computer-Mediated Communication, he is also the author of four books, including Computer-Mediated Communication in Personal Relationships (2011), and the first edition of this volume. Lisa Sparks is Foster and Mary McGaw Endowed Professor in Behavioral Sciences at Chapman University, USA, and Full Faculty Member of the NCI-designated Chao Family Comprehensive Cancer Center at the University of California, Irvine. A highly regarded teacher-scholar with a focus on cancer communication science, her published work encompasses more than 100 research articles and scholarly chapters. She is the author and editor of numerous books related to communication, health and aging. Dan O’Hair is a Presidential Professor in the Department of Communication at the University of Oklahoma, USA. The author and editor of more than a dozen books and in excess of 60 research articles, his output spans communication, business, management, and psychology journals and volumes. A former president of the National Communication Association, Dr. O’Hair has served on the editorial boards of 18 research journals. CONTENTS Part I: Introduction 1. Overview of Communication and Health Part II: Interpersonal Perspectives 2. Provider–Patient Communication 3. Caregiving and Communication   Part III: Social, Cultural, and Organizational Contexts 4. Social Support and Health 5. Culture and Diversity Issues in Healthcare 6. Communication and Healthcare Organizations Part IV: Influences of Technologies and Media 7. New Technologies and Health Communication 8. Mass Communication and Health Part V: Risk, Campaigns, Communities, and Teams 9. Risk and Crisis Communication 10. Health Campaigns and Community Health Initiatives 11. Interdisciplinary Healthcare Teams Part VI: Contexts, Challenges, and Choices 12. Political Issues And Health Communication 13. Epilogue: Looking Toward the Future of Health Communication Research Index